It Service Desk Operative

Greifcareers

Fully remote
First and second level support
Troubleshoot and resolve issues
Windows operating system support
Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps

Job Summary

  • Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps.
  • Greif is a global leader in performance packaging located in 40 countries.
  • We offer a competitive salary, excellent benefits and opportunity for growth.

Matching Summary

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps.

Skills & Requirements

Must-have

  • First and second level support
  • Troubleshoot and resolve issues
  • Windows operating system support
  • Microsoft Office Suite knowledge
  • Multi-factor Authentication
  • Cloud based systems knowledge

Nice-to-have

  • Customer service skills
  • Verbal and written communication
  • Mathematical skills
  • Attention to detail
  • Maintain confidential information
  • One additional language

Key Requirements

  • High School diploma or equivalent
  • 6 or more years of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter