Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
Manage physical and psychological claims
End-to-end claims process
Liaise with multiple stakeholders
You will feel great satisfaction knowing your talent and hard work has a purpose

Job Summary

  • You will feel great satisfaction knowing your talent and hard work has a purpose.
  • As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.

Matching Summary

You will feel great satisfaction knowing your talent and hard work has a purpose.

Skills & Requirements

Must-have

  • manage physical and psychological claims
  • end-to-end claims process
  • liaise with multiple stakeholders
  • customer-centric approach
  • support injured workers

Nice-to-have

  • empathetic and supportive approach
  • values-driven environment
  • foster a learning culture
  • work-life balance

Key Requirements

  • extensive customer service experience
  • allied health background
  • case management experience
  • transfer clinical experience into corporate role
  • expand case management experience

Work Rights

Not specified

Tailored Resume

Cover Letter