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Exceleratorparts is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring timely delivery and accuracy in inventory management. The ideal candidate should have a background in customer service or manufacturing, along with strong analytical skills and proficiency in relevant software.
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Job Summary
The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and reconciling inventory forecasts with manufacturing capacity.
The role requires maintaining price lists in Oracle, coordinating with Finance to resolve billing issues, and supporting customer requests for quotes and product pricing.
Matching Summary
Match Score: 75
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Exceleratorparts is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring timely delivery and accuracy in inventory management. The ideal candidate should have a background in customer service or manufacturing, along with strong analytical skills and proficiency in relevant software.
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Skills & Requirements
Must-have
Customer order processing
Master Demand Plan maintenance
Price list maintenance in Oracle
Customer issue resolution
Reporting for clients and operations
Internal and external customer coordination
Nice-to-have
Respectful interaction
Open and honest communication
Doing the right things
Teamwork and proactivity
Detail-oriented approach
Key Requirements
Bachelor's degree in Business, Commerce, Administration, Industrial Engineering or related field
2-5 years of customer service and/or manufacturing experience
Experience in data analysis, sales, and forecasting
Advanced English proficiency
Ability to read and interpret contracts and specification sheets