Customer Service Specialist

Exceleratorparts

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Customer order processing
Master demand plan maintenance
Price list maintenance in oracle
** Exceleratorparts is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring timely delivery and accuracy in inventory management. The ideal candidate should have a background in customer service or manufacturing, along with strong analytical skills and proficiency in relevant software. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and reconciling inventory forecasts with manufacturing capacity.
  • The role requires maintaining price lists in Oracle, coordinating with Finance to resolve billing issues, and supporting customer requests for quotes and product pricing.

Matching Summary

Match Score: 75

** Exceleratorparts is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring timely delivery and accuracy in inventory management. The ideal candidate should have a background in customer service or manufacturing, along with strong analytical skills and proficiency in relevant software. **

Skills & Requirements

Must-have

  • Customer order processing
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer issue resolution
  • Reporting for clients and operations
  • Internal and external customer coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Detail-oriented approach

Key Requirements

  • Bachelor's degree in Business, Commerce, Administration, Industrial Engineering or related field
  • 2-5 years of customer service and/or manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter