The Sales Force Effectiveness Manager leads the transformation of commercial operations by driving strategic planning, operational excellence, and digital innovation
Job Summary
The Sales Force Effectiveness Manager leads the transformation of commercial operations by driving strategic planning, operational excellence, and digital innovation.
This role is accountable for overseeing field force performance, incentive strategy, CRM optimization, and omnichannel engagement to enhance sales effectiveness and support sustainable business growth.
The position fosters a collaborative team culture and supports ongoing development of SFE capabilities while delivering analytical support and project management for strategic decision-making.
Matching Summary
The Sales Force Effectiveness Manager leads the transformation of commercial operations by driving strategic planning, operational excellence, and digital innovation.
Skills & Requirements
Must-have
Sales incentive scheme design
CRM optimization and management
Field force performance monitoring
Territory segmentation and targeting
Omnichannel HCP engagement
Advanced Microsoft Excel skills
Project management capabilities
Nice-to-have
Cross-functional collaboration
Data-driven decision making
Proactive and agile mindset
Strong communication and leadership
Team coaching and development
Analytical problem-solving skills
Experience with Veeva CRM
Key Requirements
Bachelor’s Degree in relevant field
Minimum 5 years pharmaceutical sales or sales support experience