Customer Service Rep. 1

FIRST Insurance Funding

Base: $17.30-$22.60 ph; bonus/equity: eligible for...
Hybrid
1+ years customer service experience
Bilingual spanish required
Ability to work 10:00am to 7:00pm shift
The role involves answering incoming calls and web chats while assisting customers with information and issue resolution

Job Summary

  • The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.
  • Employees benefit from an award-winning culture recognized as a Top Workplace by the Chicago Tribune for 11 consecutive years.
  • The position offers competitive pay ranging from $17.30 to $22.60 per hour plus eligibility for annual bonuses and differential pay.

Matching Summary

The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.

Salary

Base: $17.30-$22.60 per hour; Bonus/Equity: Eligible for annual bonus and $1.00/hour differential for Spanish queue; Benefits: Medical, dental, vision, life, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Bilingual Spanish required
  • Ability to work 10:00am to 7:00pm shift

Nice-to-have

  • Prior call center experience preferred
  • Finance industry experience preferred
  • Some college education preferred

Key Requirements

  • High school diploma or equivalent
  • Basic computer skills including Microsoft Word and Excel
  • Excellent interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter