The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners
Job Summary
The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners.
The role ensures timely processing of new business, effective issue resolution, accurate reporting, and high service standards for both Conventional and Takaful products, contributing to the achievement of division target plans and customer satisfaction.
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
Matching Summary
The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners.
Skills & Requirements
Must-have
end-to-end sales and operational support
timely processing of new business
issue resolution and reporting
Bancassurance sales support
customer and bank partner enquiries
Nice-to-have
inspiring meaningful connections
purpose-led brand positioning
driving positive impact
customer orientation
independent work with minimal supervision
Key Requirements
Bachelor’s degree from a reputable university
Minimum of 4 years of working experience in life insurance
Proficiency in Microsoft Word and Excel
Excellent command of English and Bahasa Malaysia
Proficiency in Mandarin (written and verbal) will be an added advantage