Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
$60,000–$80,000 py
**
Subject matter expert on subaru features
Improve customer satisfaction
Conduct follow-up communications
** Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners by providing comprehensive product education and support. The position is focused on ensuring high customer satisfaction through follow-ups and redelivery appointments while offering an attractive compensation package and benefits. **

Job Summary

  • Ensure new Subaru owners gain a thorough understanding and deep appreciation of all Subaru features and technologies.
  • Conduct follow-up communications and schedule Love-Encore redeliveries to improve customer retention and differentiate the store.
  • This role offers a projected annual pay range of $60,000–$80,000 and includes best-in-class industry benefits.

Matching Summary

Match Score: 75

** Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners by providing comprehensive product education and support. The position is focused on ensuring high customer satisfaction through follow-ups and redelivery appointments while offering an attractive compensation package and benefits. **

Salary

$60,000–$80,000

Skills & Requirements

Must-have

  • Subject matter expert on Subaru features
  • Improve customer satisfaction
  • Conduct follow-up communications
  • Maintain redelivery schedule
  • Educate sales team on program
  • Provide product training to colleagues

Nice-to-have

  • Extraordinary customer experience
  • H.E.A.R.T. Pillars
  • Subaru Love Promise
  • After-sale asset to new owners
  • Manage program promotion and branding

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter