Oportun is a mission-driven financial services company that puts its members' financial goals within reach
Job Summary
Oportun is a mission-driven financial services company that puts its members' financial goals within reach.
The Bilingual Contact Center Agent must have a strong sense of urgency to answer or make calls or resolve cases through any of the available channels.
The Bilingual Agent must think about providing high standards of quality and excellence in service, being friendly, taking responsibility for their actions but above all demonstrating Oportun's values.
Matching Summary
Oportun is a mission-driven financial services company that puts its members' financial goals within reach.
Skills & Requirements
Must-have
Bilingual English and Spanish
Customer service skills
PC management
Internet browsing
Office basic-intermediate Knowledge
Nice-to-have
Sense of urgency
Empathy and active listening
Company policy expertise
High standards of quality
Friendly and responsible demeanor
Key Requirements
At least 18 years of age
Experience or skills in Customer Service, sales or collections