Client Representative, On-line Reporting And Billing Expertise Agent

BCE Inc

Verdun, Quebec, Canada
On-site (with remote flexibility as per business needs)
English and french language proficiency
Billing inquiry resolution
Bell online billing manager portal
BCE Inc is seeking a Client Representative specializing in online reporting and billing for their Bell Business Markets team, located in Verdun, Quebec, or Mississauga, Ontario. The ideal candidate will manage customer billing inquiries, support service delivery, and work collaboratively with internal teams to ensure customer satisfaction

Job Summary

  • The Bell Business Markets Billing Team focuses on providing an exceptional customer experience at every touch-point for service delivery and support to our Business market customers.
  • The billing client representative is responsible to work, investigate, respond to customer billing inquiries and support customers through Bell Online billing manager portal until complete resolution.
  • As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family.

Matching Summary

Match Score: 85

BCE Inc is seeking a Client Representative specializing in online reporting and billing for their Bell Business Markets team, located in Verdun, Quebec, or Mississauga, Ontario. The ideal candidate will manage customer billing inquiries, support service delivery, and work collaboratively with internal teams to ensure customer satisfaction.

Skills & Requirements

Must-have

  • English and French language proficiency
  • Billing inquiry resolution
  • Bell Online billing manager portal
  • Collaboration with internal teams
  • Customer service skills

Nice-to-have

  • Adaptability to change
  • Resourcefulness and autonomy
  • Positive attitude and enthusiasm
  • Strong work ethic and integrity

Key Requirements

  • Knowledge of English and French required
  • Ability to perform multiple tasks simultaneously
  • Excellent knowledge in billing
  • Attention to detail
  • Exceptional time management skills

Work Rights

Not specified

Tailored Resume

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