Gsa - Front Office

Sofitel Sydney Wentworth

Lucknow, India
On-site
Guest relations management
Customer service excellence
Team motivation and development
Sofitel Sydney Wentworth is seeking a Front Office GSA to join their team in Lucknow, India. The role involves daily administration, guest interaction, and ensuring high standards of customer service, ideal for candidates with a passion for hospitality and a relevant educational background

Job Summary

  • Join a caring environment and a team where you can be all you are, in a supportive place to grow and fulfill yourself.
  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms, visitors.
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Front Office GSA to join their team in Lucknow, India. The role involves daily administration, guest interaction, and ensuring high standards of customer service, ideal for candidates with a passion for hospitality and a relevant educational background.

Skills & Requirements

Must-have

  • Guest relations management
  • Customer service excellence
  • Team motivation and development
  • Problem resolution
  • Administrative support

Nice-to-have

  • Responsible hospitality
  • Innovative approach
  • Caring environment
  • Career growth opportunities
  • Lasting guest experiences

Key Requirements

  • 0-1 Years of experience in Hotel
  • Diploma / Degree in Hotel Management

Work Rights

Not specified

Tailored Resume

Cover Letter