Customer Care Coordinator

Sanrafaelvet

Warsaw, Poland
Hybrid
Customer care coordination
Sales order management
After-sales service support
As a Customer Care Coordinator, you will coordinate sales processes and provide comprehensive after-sales support to ensure operational excellence and customer satisfaction

Job Summary

  • As a Customer Care Coordinator, you will coordinate sales processes and provide comprehensive after-sales support to ensure operational excellence and customer satisfaction.
  • The role offers development opportunities, cross-functional collaboration, and exposure to diverse aspects of the pharmaceutical business within an inclusive, high-performing team.
  • Sanofi is committed to innovation, diversity, and equal opportunities while providing flexible working options and benefits that support well-being and growth.

Matching Summary

As a Customer Care Coordinator, you will coordinate sales processes and provide comprehensive after-sales support to ensure operational excellence and customer satisfaction.

Skills & Requirements

Must-have

  • Customer care coordination
  • Sales order management
  • After-sales service support
  • SAP SD knowledge
  • Advanced Excel skills
  • KPI monitoring
  • Hybrid working model

Nice-to-have

  • Strong organisational skills
  • Proactive mindset
  • Team collaboration skills
  • Problem-solving independence
  • Communicative English proficiency

Key Requirements

  • Experience in coordination or customer service
  • Higher education degree required
  • Proven track record with challenging clients
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter