Travel And Expense Analyst

General Motors Australia & New Zealand

Taguig City, Philippines
Hybrid
Process travel and expense cases
Monitor personal queues and aging cases
Answer and process phone inquiries
The Global Travel & Expense (T&E) Team provides exceptional travel and expense services prioritizing safety and cost-effectiveness

Job Summary

  • The Global Travel & Expense (T&E) Team provides exceptional travel and expense services prioritizing safety and cost-effectiveness.
  • Responsibilities include processing travel and expense cases, handling inquiries, and resolving discrepancies to ensure high-quality standards.
  • The role requires adherence to policies, SLAs, and a willingness to undergo cross-training and handle back-office tasks.

Matching Summary

The Global Travel & Expense (T&E) Team provides exceptional travel and expense services prioritizing safety and cost-effectiveness.

Skills & Requirements

Must-have

  • Process travel and expense cases
  • Monitor personal queues and aging cases
  • Answer and process phone inquiries
  • Communicate with employees regarding discrepancies
  • Adhere to service level agreements (SLAs)
  • Comply with Global Travel and Expense policy

Nice-to-have

  • Experience with diverse and multi-cultural teams
  • Suggest process improvements
  • Maintain and update job aids
  • Ensure confidentiality of employee information

Key Requirements

  • Bachelor’s Degree in Human Resources, Business Administration, or related field
  • Experience in Shared Services/Contact Center/Call Handling
  • Experience in Microsoft Excel, PowerPoint, Word, SAP
  • Above average communication skills
  • Willingness to work hybrid on night shift

Work Rights

Not specified

Tailored Resume

Cover Letter