Pharmacy Tech Support / Call Center Rep (work From Home)

IQVIA

Unknown
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy support call center
Payment assistance solutions
Customer support via telephone and email
IQVIA is the only global provider of commercial solutions helping biopharma and medical device companies deliver therapies worldwide

Job Summary

  • IQVIA is the only global provider of commercial solutions helping biopharma and medical device companies deliver therapies worldwide.
  • The Pharmacy Support Call Center Representative provides payment assistance such as co-pay cards and handles program eligibility and troubleshooting requests.
  • This is a 100% remote contract role with the opportunity to convert to a full-time IQVIA employee.

Matching Summary

IQVIA is the only global provider of commercial solutions helping biopharma and medical device companies deliver therapies worldwide.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare benefits may be offered

Skills & Requirements

Must-have

  • Pharmacy support call center
  • Payment assistance solutions
  • Customer support via telephone and email
  • Program eligibility verification
  • Submission rejection troubleshooting

Nice-to-have

  • Bi-lingual English/Spanish
  • Medical claim processing experience
  • Suggesting operational improvements

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certification required
  • 3+ years call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter