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Workday is seeking a Senior Technical Account Manager for their Pune office to support EMEA customers. The ideal candidate should possess strong technical acumen, customer relationship skills, and experience with large ERP systems, particularly Workday.
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Job Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
This position is based in the Workday Pune office and candidates will be expected to work EMEA shift hours.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Technical Account Manager for their Pune office to support EMEA customers. The ideal candidate should possess strong technical acumen, customer relationship skills, and experience with large ERP systems, particularly Workday.
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Skills & Requirements
Must-have
Customer relationship management
Workday product expertise
Technical acumen
EMEA shift hours
Proactive customer support
Nice-to-have
Sun-drenched optimism
Courageous collaborators
Empathy and enthusiasm
Continuous improvement initiatives
Key Requirements
7+ years of experience in product support, customer success, account management or consulting
5+ years of experience implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos or similar projects
BS or MS in a Technical Degree or equivalent technical work experience