Customer Support Specialist, Dutch (weekend Shift)

Klaviyo

Dublin, Ireland
Base: €40.000 - €60.000 eur; bonus/equity: not spe...
On-site
Dutch language fluency
Weekend shift availability
Email and live chat support
Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

Job Summary

  • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.
  • We’re looking for individuals who thrive in challenging situations and brings a positive, self-driven attitude.
  • Our salary range reflects the cost of labour in the country where the job post is advertised.

Matching Summary

Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.

Salary

Base: €40.000 - €60.000 EUR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Dutch language fluency
  • Weekend shift availability
  • Email and live chat support
  • Troubleshoot software issues
  • AI tool exploration

Nice-to-have

  • API and integration troubleshooting
  • MarTech SaaS experience
  • Familiarity with Zendesk

Key Requirements

  • Fluent English & Dutch
  • 1+ years customer-facing experience
  • Ability to work weekends
  • Full authorization to work in Ireland

Work Rights

Full authorization to work in Ireland

Tailored Resume

Cover Letter