Service Advisor

L0150 Lithia Toyota of Odessa

Odessa, TX, United States
Not specified
Initiating automotive services and repairs
Developing cost estimates for labor and materials
Communicating between customers and technicians
Lithia Toyota of Odessa is seeking a Service Advisor to facilitate customer interactions regarding automotive services and repairs. The ideal candidate will have previous experience in a similar role, a basic mechanical understanding of vehicles, and a commitment to exceptional customer service

Job Summary

  • The role involves serving as the primary communicator and liaison between customers and technicians to ensure service needs are met.
  • Responsibilities include developing detailed estimates by costing materials, supplies, and labor while calculating customer payments.
  • The team is focused on earning customers for life by helping satisfied customers drive away with a smile.

Matching Summary

Match Score: 85

Lithia Toyota of Odessa is seeking a Service Advisor to facilitate customer interactions regarding automotive services and repairs. The ideal candidate will have previous experience in a similar role, a basic mechanical understanding of vehicles, and a commitment to exceptional customer service.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing cost estimates for labor and materials
  • Communicating between customers and technicians
  • Verifying warranty and service contract coverage
  • Preparing repair orders with approval signatures

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter