Customer Support Officer-1

QBE

Full-time employee status required
100% regulatory compliance adherence
Secure credit card handling procedures
The role requires ensuring 100% regulatory compliance with laws set by the State Insurance Regulated Authority and Road and Maritime Service

Job Summary

  • The role requires ensuring 100% regulatory compliance with laws set by the State Insurance Regulated Authority and Road and Maritime Service.
  • Employees must provide personalized customer service while managing premium objections and providing new quotes without negatively impacting the brand.
  • The position demands a polished demeanor and the ability to cooperate with other functions to answer questions regarding product, process, and policy.

Matching Summary

The role requires ensuring 100% regulatory compliance with laws set by the State Insurance Regulated Authority and Road and Maritime Service.

Skills & Requirements

Must-have

  • Full-time employee status required
  • 100% regulatory compliance adherence
  • Secure credit card handling procedures
  • Clear spoken and written English
  • Adherence to company scripting protocols

Nice-to-have

  • Problem solving skills in fast-paced environment
  • Keen attention to detail
  • Positive and professional demeanor
  • Ability to multi-task effectively
  • Analytical and research capabilities

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience
  • Call center experience preferred
  • Basic knowledge of insurance industry

Work Rights

Not specified

Tailored Resume

Cover Letter