Customer Service Representative (hybrid) - 1st Shift

Stryker

Wood Dale, IL, US
$21.28 – $29.46 ph; bonus eligible; benefits
Hybrid
Provide phone support for inquiries
Respond in a prompt, accurate, courteous manner
Maintain customer pricing in systems
As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications

Job Summary

  • As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
  • Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales.
  • Implement and support Quality initiatives throughout Customer Service workflow and implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes.

Matching Summary

As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.

Salary

$21.28 – $29.46 per hour; Bonus eligible; Benefits

Skills & Requirements

Must-have

  • Provide phone support for inquiries
  • Respond in a prompt, accurate, courteous manner
  • Maintain customer pricing in systems
  • Implement and support Quality initiatives

Nice-to-have

  • Improve service levels and internal processes
  • Encourage positive business relationships

Key Requirements

  • High School Diploma or equivalent
  • Two (2) years’ relevant work experience
  • Minimum 50 WPM typing speed

Work Rights

Not specified

Tailored Resume

Cover Letter