Contact Center Representative- Credit Card May 18th Greenville, Sc

TD

Greenville, South Carolina, United States
$22.00 - $27.75 usd; not specified; not specified ...
Onsite
Quality customer service
Customer needs identification
Financial transaction completion
The Contact Center Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center environment by providing quality customer service and sales in an efficient and highly professional manner

Job Summary

  • The Contact Center Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center environment by providing quality customer service and sales in an efficient and highly professional manner.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.
  • TD offers diverse career paths where you can grow your expertise and make a meaningful impact, fostering a respectful workplace where diverse perspectives are valued.

Matching Summary

The Contact Center Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center environment by providing quality customer service and sales in an efficient and highly professional manner.

Salary

$22.00 - $27.75 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Quality customer service
  • Customer needs identification
  • Financial transaction completion
  • Bank policies and procedures
  • Team collaboration
  • PC skills and software applications

Nice-to-have

  • Positive and professional tone
  • Digital banking knowledge
  • Cross-training participation
  • Open to feedback
  • Resiliency in fast-paced environment

Key Requirements

  • High School Diploma or GED
  • 1+ years of related customer service experience
  • 1+ years prior experience in Retail, banking, or contact center experience preferred
  • Ability to assist customers on the phone for long periods
  • Bilingual (Spanish) required for specific queues

Work Rights

Not specified

Tailored Resume

Cover Letter