Part Time - Food Service - Dietetic Intern

cee.psu.edu

Hybrid
Customer service policies
Operational support personnel
Customer service issues and complaints
The Part-Time Food Service - Dietetic Intern position at Penn State involves leading and directing customer service personnel within the food service operations. The role emphasizes training, problem-solving, and maintaining standards to ensure quality customer service delivery in a university environment

Job Summary

  • Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers, ticket sales, parking attendants, guest relations, event ushers, front desk attendants, elevator attendants, and food service and production workers; oversees a broad range of customer service-related activities across the University.
  • Maintain knowledge of University customer service policies, procedures, and practices. Orient, train, coach, lead, and direct customer service representatives and other operational support personnel.
  • Investigate and handle complex and escalated customer service issues and complaints in a timely manner; review and track lower-level complaints and resolutions.

Matching Summary

Match Score: 75

The Part-Time Food Service - Dietetic Intern position at Penn State involves leading and directing customer service personnel within the food service operations. The role emphasizes training, problem-solving, and maintaining standards to ensure quality customer service delivery in a university environment.

Skills & Requirements

Must-have

  • customer service policies
  • operational support personnel
  • customer service issues and complaints
  • dress and appearance standards
  • promote products/services

Nice-to-have

  • leadership and direction
  • hiring and onboarding
  • orientation sessions
  • preparing schedules

Key Requirements

  • Penn State student application process
  • external applicants application process
  • background check(s) completion

Work Rights

Not specified

Tailored Resume

Cover Letter