At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day
Job Summary
At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Matching Summary
At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
Skills & Requirements
Must-have
Patient-first experience
HEART model for issue resolution
Professional patient interaction
Confidential patient information management
Fast-paced environment navigation
Nice-to-have
Proactive patient engagement
Stellar patient experiences
Positive community impact
Medical fitness program support
Key Requirements
High School Diploma or GED and two years of experience