Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Flexible work (minimum 50% in-office)
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or payroll
Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, who will provide proactive support to large enterprise accounts while fostering strong relationships. The ideal candidate should have extensive experience in customer success and project management, coupled with a solid technical background

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform.
  • Candidates must leverage deep expertise in Workday Architecture and products like HCM, Payroll, and Financials to drive customer success.
  • The position offers a flexible work approach requiring at least 50% time in-office or with customers while providing competitive compensation and benefits.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager in Warsaw, Poland, who will provide proactive support to large enterprise accounts while fostering strong relationships. The ideal candidate should have extensive experience in customer success and project management, coupled with a solid technical background.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM or Payroll
  • C-level stakeholder engagement skills
  • Fluent English spoken and written

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Financials or Recruiting modules
  • Proven issue resolution at executive levels
  • Collaborative team player mindset
  • Ability to navigate high-stress situations

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required

Work Rights

Not specified

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