Alternative Client Services, Avp

State Street

Boston, MA, United States
Base: $80,000 - $140,000 annual; bonus/equity: not...
Client service excellence
Issue resolution and escalation
Cross-functional collaboration
The Assistant Vice President of Alternative Client Service role ensures State Street delivers client service excellence to alternative assets clients consistent with the global operating model

Job Summary

  • The Assistant Vice President of Alternative Client Service role ensures State Street delivers client service excellence to alternative assets clients consistent with the global operating model.
  • Responsibilities include managing servicing interactions, identifying growth opportunities, resolving client issues, and collaborating with internal teams to maintain high-quality service delivery.
  • State Street offers competitive benefits, flexible work programs, inclusive development opportunities, and fosters an environment where diverse employees can thrive.

Matching Summary

The Assistant Vice President of Alternative Client Service role ensures State Street delivers client service excellence to alternative assets clients consistent with the global operating model.

Salary

Base: $80,000 - $140,000 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including 401K match, insurance, paid time off, and incentive compensation

Skills & Requirements

Must-have

  • Client service excellence
  • Issue resolution and escalation
  • Cross-functional collaboration
  • Client satisfaction monitoring
  • Service delivery governance
  • Client communication management

Nice-to-have

  • Analytical thinking and problem-solving
  • Product expertise in financial services
  • Priority and project management
  • Global client engagement
  • Team collaboration and communication

Key Requirements

  • College degree preferred in finance/management
  • 5+ years experience in financial services
  • Ability to travel to client meetings
  • Private Markets / Hedge Operations experience

Work Rights

Not specified

Tailored Resume

Cover Letter