Senior Support Analyst I (oracle Ebs Support+ Sql+ Itil)

AtkinsRéalis

Hybrid
Oracle e-business suite support
Ms sql server scripting and pl/sql
Servicenow incident management
AtkinsRéalis is seeking a Senior Support Analyst I to join their applications support team, focusing on Oracle E-Business Suite and SQL support. The role emphasizes collaboration, technical expertise, and customer service within a hybrid working environment

Job Summary

  • Join our high-performing applications support team, where every voice is valued, collaboration is encouraged, and diversity and inclusion shape the way we work.
  • This support role offers opportunities to strengthen your professional, technical, and leadership capabilities while contributing to the continuous growth of our support function and the evolution of our applications landscape.
  • Explore the rewards and benefits that help you thrive – at every stage of your life and your career, including comprehensive life insurance, premium medical insurance, flexible work solutions, and an employee wellbeing program.

Matching Summary

Match Score: 85

AtkinsRéalis is seeking a Senior Support Analyst I to join their applications support team, focusing on Oracle E-Business Suite and SQL support. The role emphasizes collaboration, technical expertise, and customer service within a hybrid working environment.

Skills & Requirements

Must-have

  • Oracle E-Business Suite support
  • MS SQL Server scripting and PL/SQL
  • ServiceNow incident management
  • ITIL framework knowledge
  • Application configuration support
  • Global team collaboration

Nice-to-have

  • Experience with Azure DevOps
  • Fluent English with French advantage
  • Strong customer service orientation
  • Analytical troubleshooting mindset
  • Multicultural fast-paced environment
  • Continuous learning and improvement

Key Requirements

  • Bachelor’s degree in computer science or equivalent
  • 6+ years of hands-on applications support experience
  • Experience with Oracle E-Business Suite R12.2 or later
  • Proven track record meeting SLA and KPI targets
  • Strong verbal and written communication skills
  • Fluent English required

Work Rights

Not specified

Tailored Resume

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