Program Manager - Professional Services - German Speaking

ServiceNow

Glattbrugg, Switzerland
On-site
Servicenow platform implementation
Enterprise platform operations
Customer engagement leadership
Lead an Expert Services delivery team to provide a rapid path to success and ongoing value for customers

Job Summary

  • Lead an Expert Services delivery team to provide a rapid path to success and ongoing value for customers.
  • Utilize advanced leadership skills and expertise in delivery to drive successful customer outcomes using the Now Create methodology.
  • Be the single point of contact for internal, customer, and partner organizations to foster collaboration and effective decision-making.

Matching Summary

Lead an Expert Services delivery team to provide a rapid path to success and ongoing value for customers.

Skills & Requirements

Must-have

  • ServiceNow platform implementation
  • Enterprise platform operations
  • Customer engagement leadership
  • Now Create methodology
  • Risk assessment and mitigation

Nice-to-have

  • AI integration into work processes
  • Agile Scrum experience
  • Growth mindset and independent learning

Key Requirements

  • ServiceNow platform experience and certifications
  • 8+ years of progressive experience
  • Project Management certification (PMI or similar)
  • English & German language proficiency
  • Right to work in the country

Work Rights

Right to work in the country

Tailored Resume

Cover Letter