Base: $18.27 / hour; bonus/equity: not specified; ...
Fully onsite
Professional customer greeting
Rental terms communication
Vehicle condition assessment
Alamo Rent A Car is seeking a Customer Experience Representative to join their team at Cleveland Hopkins Airport. The role emphasizes providing excellent customer service during the car rental process, ensuring a positive experience for customers
Job Summary
The role involves providing superior, friendly, and efficient transactions to ensure a positive customer experience at Cleveland Hopkins Airport.
Employees are responsible for verifying driver information, offering optional protection products, and assisting with vehicle returns.
Enterprise Mobility is recognized as one of the top places to work and is hiring immediately for this position.
Matching Summary
Match Score: 75
Alamo Rent A Car is seeking a Customer Experience Representative to join their team at Cleveland Hopkins Airport. The role emphasizes providing excellent customer service during the car rental process, ensuring a positive experience for customers.
Salary
Base: $18.27 / hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Professional customer greeting
Rental terms communication
Vehicle condition assessment
Reservation call handling
Sales of protection products
Nice-to-have
Friendly and efficient demeanor
Local area knowledge
Self-assessment for improvement
Reliable attendance record
Key Requirements
Minimum 1 year customer service experience
Valid driver's license with limited violations
High School Diploma or G.E.D.
Authorized to work in the United States without sponsorship
No drug or alcohol related convictions on driving record within past 5 years