Customer Experience Manager

Five Below

Overland Park, KS, United States
Wowing the customer through personal contact
Leading front end operations
Maintaining store cleanliness and recovery
Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience

Job Summary

  • Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience.
  • Responsibilities include training crew on customer service, leading front-end operations, ensuring store readiness, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's growth is driven by associates who embrace their purpose of creating an amazing, fun, and affordable experience.

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • Leading front end operations
  • Maintaining store cleanliness and recovery
  • Performing store manager duties in absence
  • Partnering with store leadership team

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas and super energy
  • Make the workplace a WOWplace
  • Creative thinking and composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Ability to work a flexible schedule
  • Must be able to identify and discern email and print instructions

Work Rights

Not specified

Tailored Resume

Cover Letter