Not specified; generous discounts from over 350 re...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence
Job Summary
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
This hands-on leadership role involves coaching Group Managers and serving as the key contractual contact for the client, Youi.
The company offers a diverse collaborative culture with up to 16 weeks paid parental leave and comprehensive learning opportunities.
Matching Summary
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
Salary
Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews
Skills & Requirements
Must-have
Proven experience leading claims operations
Experience in CTP or personal injury claims
Strong track record driving performance
Confident stakeholder management skills
Ability to balance customer outcomes and risk
Nice-to-have
Hands-on leadership style
Resilient team builder
Commercially minded approach
Continuous improvement mindset
High-performing culture creator
Key Requirements
Proven experience leading claims operations
Experience in CTP or personal injury claims environments
Strong track record driving performance and change