Senior Customer Service Specialist

Sciin

Jefferson, LA, US
Contract administration experience
Data accuracy and regulatory compliance
Proficient in microsoft office excel and access
This role ensures data accuracy, regulatory compliance, timely coordination with Interface Support, and proper documentation of all activities

Job Summary

  • This role ensures data accuracy, regulatory compliance, timely coordination with Interface Support, and proper documentation of all activities.
  • The position supports monthly, quarterly, annual, and ad hoc departmental initiatives, audits, and migrations.
  • Associates celebrate lives and the company culture values celebrating their associates.

Matching Summary

This role ensures data accuracy, regulatory compliance, timely coordination with Interface Support, and proper documentation of all activities.

Skills & Requirements

Must-have

  • Contract administration experience
  • Data accuracy and regulatory compliance
  • Proficient in Microsoft Office Excel and Access
  • Interface data review and reconciliation
  • Coordination with IT and field teams
  • Strong analytical and problem-solving skills

Nice-to-have

  • Flexible and adaptable to fast-paced environment
  • Strong communication and interpersonal skills
  • Can-do attitude and proactive approach
  • Ability to build professional business relations
  • Familiarity with ticketing systems like HEAT

Key Requirements

  • Two years experience in Collections or Customer Service
  • Hands-on experience with policy data or pre-need insurance processing
  • Associate’s degree or High School Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter