Job Summary

• The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.
• Respond to client requests for new project initiatives through our centralized technology and collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates.
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum Bachelor’s degree or its equivalent
• Experience in customer service
• Excellent problem solving and analytical skills
• Effective time management
• ability to multi-task in a fast-paced environment
• Excellent written and verbal communication skills in English
• Ability to work well with people from a variety of different backgrounds and cultures
• Strong MS Office/computer skills

Work Rights