Senior Principal, Customer Success Digital Portfolio Management

Autodesk

Customer success digital transformation
Portfolio management strategy
Governance and prioritization frameworks
In this role, you will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments

Job Summary

  • In this role, you will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments.
  • You will build the function. You will define portfolio management best practices from the ground up, create clarity in ambiguity, and ensure our most strategic initiatives are aligned to measurable business outcomes.
  • At Autodesk, you’ll work on some of the most intriguing transformation challenges you have ever seen, collaborate with executive leaders, and shape how Customer Success scales digitally.

Matching Summary

In this role, you will lead portfolio management for Customer Success digital transformation efforts — establishing the strategy, structure, governance, and operating model for how we prioritize, sequence, and deliver major digital investments.

Skills & Requirements

Must-have

  • Customer Success digital transformation
  • portfolio management strategy
  • governance and prioritization frameworks
  • executive reporting structures
  • measurable business outcomes
  • digital investments prioritization

Nice-to-have

  • thrives in ambiguity
  • outcome-obsessed
  • deeply understands Customer Success
  • energized by experimentation
  • anticipates risks
  • systems thinking and practical execution

Key Requirements

  • 10+ years experience
  • building portfolio management functions
  • deep domain expertise
  • proven ability to define business outcomes
  • strong executive presence
  • managing complex digital initiatives

Work Rights

Not specified

Tailored Resume

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