Appointment Scheduler - Automotive Service Dept Call Center

BMW of Monterey

Seaside, CA, United States
Base: $21.00 – $25.00 ph; bonus/equity: not specif...
Fully remote
Answer service calls and schedule appointments
Open and book repair orders in cdk
Follow up on warranty items
BMW of Monterey is seeking a detail-oriented Service Coordinator / Service BDC Representative for their automotive service department, responsible for scheduling, handling calls, and managing Repair Orders. The position offers competitive pay and a range of industry-leading benefits, with a schedule of Tuesday to Saturday

Job Summary

  • This role supports the busy automotive service department by handling phones, scheduling, and RO creation to keep daily operations running smoothly.
  • The position offers competitive pay ranging from $21.00 to $25.00 per hour along with a comprehensive benefits package including medical, dental, vision, and 401(k).
  • Candidates must be comfortable with high call volumes and possess strong attention to detail for accurate documentation and coordination.

Matching Summary

Match Score: 85

BMW of Monterey is seeking a detail-oriented Service Coordinator / Service BDC Representative for their automotive service department, responsible for scheduling, handling calls, and managing Repair Orders. The position offers competitive pay and a range of industry-leading benefits, with a schedule of Tuesday to Saturday.

Salary

Base: $21.00 – $25.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Answer service calls and schedule appointments
  • Open and book Repair Orders in CDK
  • Follow up on warranty items

Nice-to-have

  • Comfortable with high call volume
  • Strong multitasking abilities
  • Detail-oriented with strong follow-through

Key Requirements

  • High School graduate or equivalent
  • Must be 18 years or older
  • Automotive service department experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter