Customer Banking Specialist - Grafton

CBA New Digital Businesses Pty

Grafton, NSW, Australia
On-site (part-time, 15 hours per week, thursday & friday)
In-depth customer conversations
Process credit product applications
Provide digital banking options
CBA New Digital Businesses is seeking a part-time Customer Banking Specialist for their Grafton branch, focusing on delivering exceptional banking experiences to customers. The role involves engaging with customers, assessing their financial needs, and supporting them with various banking products and services

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Grafton Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CBA New Digital Businesses is seeking a part-time Customer Banking Specialist for their Grafton branch, focusing on delivering exceptional banking experiences to customers. The role involves engaging with customers, assessing their financial needs, and supporting them with various banking products and services.

Skills & Requirements

Must-have

  • In-depth customer conversations
  • Process credit product applications
  • Provide digital banking options
  • Champion risk-adverse culture

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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