Informatics Technical Service Specialist - Scotland
Abbott
Scotland, United Kingdom
Fully remote
It infrastructure solutions
Laboratory software solutions
Customer-facing technical support
Implement and support complex IT infrastructure solutions, including the implementation, optimization, and ongoing success of Abbott’s laboratory software solutions
Job Summary
Implement and support complex IT infrastructure solutions, including the implementation, optimization, and ongoing success of Abbott’s laboratory software solutions.
Collaborate with sales teams to support and grow existing customer accounts, build trusted relationships, and expand Abbott’s presence and value.
Abbott offers an excellent package including a competitive salary, defined contribution pension scheme, private healthcare, life assurance, and a flexible benefits programme.
Matching Summary
Implement and support complex IT infrastructure solutions, including the implementation, optimization, and ongoing success of Abbott’s laboratory software solutions.
Skills & Requirements
Must-have
IT infrastructure solutions
Laboratory software solutions
Customer-facing technical support
Field-based technical role
Regular travel required
Nice-to-have
Cross-functional team collaboration
Commercial awareness
Service-driven mindset
Key Requirements
Bachelor's degree or equivalent experience
IT systems and software experience
Customer facing technical support experience
Ability to work effectively in cross functional teams
Comfort with regular travel (typically around 3 days per week)