Claims Operations Manager - Self Insurance

DXC Technology Australia & New Zealand

Macquarie Park, Australia
On-site
Oversee self-insured workers' compensation program
Ensure compliance with regulations
Manage claims processing
The Operations Manager is responsible for overseeing the daily operations of the self-insured workers' compensation program, ensuring compliance with federal and state regulations, managing claims processing, and optimizing operational efficiency

Job Summary

  • The Operations Manager is responsible for overseeing the daily operations of the self-insured workers' compensation program, ensuring compliance with federal and state regulations, managing claims processing, and optimizing operational efficiency.
  • This role involves leading and mentoring a team of claims and operations staff, fostering a collaborative work environment, and conducting regular performance evaluations.
  • The position requires preparing and presenting regular reports on program performance, claims trends, and operational metrics to senior management, and serving as the primary point of contact for internal and external stakeholders.

Matching Summary

The Operations Manager is responsible for overseeing the daily operations of the self-insured workers' compensation program, ensuring compliance with federal and state regulations, managing claims processing, and optimizing operational efficiency.

Skills & Requirements

Must-have

  • Oversee self-insured workers' compensation program
  • Ensure compliance with regulations
  • Manage claims processing
  • Team leadership and mentoring
  • Stakeholder engagement and reporting

Nice-to-have

  • Position DXC as trusted advisor
  • Foster collaborative work environment
  • Drive decision-making with data analytics
  • Identify process improvements and best practices

Key Requirements

  • Minimum of 5 years of experience in workers' compensation management
  • Proven track record in claims management and operations
  • Bachelor’s degree in business administration, Risk Management, or related field

Work Rights

Not specified

Tailored Resume

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