Service Assistant

BMW of South Austin

Pleasanton, California, US
Base: $21.00 to $24.00; bonus/equity: not specifie...
Customer service
Vehicle check-in
Scheduling service appointments
Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Greets customers in the service drive area and assists them with the process of checking vehicle in for service, potentially advising on necessary services.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Salary

Base: $21.00 to $24.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service
  • vehicle check-in
  • scheduling service appointments
  • identifying maintenance needs
  • processing payments

Nice-to-have

  • servant leadership
  • teamwork through trust
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Automotive or customer service experience
  • Basic knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter