Sr. Client Service Representative [hourly]

CIBC

Fox Creek, AB, CA
Hourly rate; not specified; competitive compensati...
Financial products expertise
Client issue resolution skills
Digital literacy for mobile banking
The role involves serving as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals

Job Summary

  • The role involves serving as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals.
  • Employees are expected to leverage technology by introducing clients to mobile banking applications to better manage their accounts.
  • CIBC offers a competitive compensation package, wellbeing support, and opportunities for personal growth within an inclusive environment.

Matching Summary

The role involves serving as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals.

Salary

Hourly rate; Not specified; Competitive compensation with benefits

Skills & Requirements

Must-have

  • Financial products expertise
  • Client issue resolution skills
  • Digital literacy for mobile banking
  • Flexible availability for evenings and weekends
  • Willingness to work at multiple locations

Nice-to-have

  • Strong interpersonal communication abilities
  • Empathy and client-focused mindset
  • Proactive problem-solving approach
  • Passion for continuous learning
  • Commitment to diversity and inclusion values

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit if applicable
  • Ability to pass attribute-based assessment

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter