Patient Access Representative (admissions) - Full-time / Days

BILH (Beth Israel Lahey Health)

Burlington, MA, US
Base: $20.50 - $27.59 ph; bonus/equity: not specif...
Hybrid
Patient registration and scheduling
Customer service in healthcare
Electronic medical record (epic emr)
The Patient Access Specialist plays a critical role at BILH and Lahey Hospital & Medical Center as the first point of contact with our patients

Job Summary

  • The Patient Access Specialist plays a critical role at BILH and Lahey Hospital & Medical Center as the first point of contact with our patients.
  • Extensive training including Epic Electronic Medical Record (EMR) is provided to support patient access processes.
  • Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Matching Summary

The Patient Access Specialist plays a critical role at BILH and Lahey Hospital & Medical Center as the first point of contact with our patients.

Salary

Base: $20.50 - $27.59 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Customer service in healthcare
  • Electronic Medical Record (Epic EMR)
  • Insurance information collection
  • Patient identifier verification
  • On-site and hybrid work schedules

Nice-to-have

  • First call resolution
  • Collaborative fast-paced environment
  • Empathetic patient interaction

Key Requirements

  • High school degree or equivalent
  • Prior customer service experience in business setting
  • Experience processing electronic demographic and financial data

Work Rights

Influenza vaccination required

Tailored Resume

Cover Letter