End User Support Technician

Marmon Foodservice Technologies, Inc.

Brooklyn Park, MN, United States
Base: $55k - $65k; bonus/equity: not specified; be...
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Associate degree in information systems
Troubleshoot microsoft stack and office 365
Manage active directory and file shares
** Marmon Foodservice Technologies, Inc. is seeking an End User Support Technician to provide IT support within a manufacturing and distribution environment. The role involves troubleshooting hardware and software issues, managing IT operations, and delivering exceptional customer service to both onsite and remote users. **

Job Summary

  • The role involves providing first-line entry-level to moderate complexity IT support within an integrated manufacturing and distribution facility.
  • Employees will manage day-to-day operations of O365, telecommunications, and technical infrastructure while ensuring mission-critical availability.
  • The company offers comprehensive benefits including medical, dental, vision, a fully vested 401(k) match, and generous paid time off.

Matching Summary

Match Score: 75

** Marmon Foodservice Technologies, Inc. is seeking an End User Support Technician to provide IT support within a manufacturing and distribution environment. The role involves troubleshooting hardware and software issues, managing IT operations, and delivering exceptional customer service to both onsite and remote users. **

Salary

Base: $55K - $65K; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) with fully vested match

Skills & Requirements

Must-have

  • Associate degree in Information Systems
  • Troubleshoot Microsoft stack and Office 365
  • Manage Active Directory and file shares
  • Image PCs and ensure security compliance
  • Monitor service desk tickets and SLAs

Nice-to-have

  • Scripting experience for automation
  • Experience with NinjaRMM or Intune
  • Familiarity with Zebra printers and RF scanners
  • Knowledge of ITIL framework
  • Ability to work flexible onsite/remote schedule

Key Requirements

  • Associate degree in Information Systems or equivalent
  • MCSA, CCNA, ITIL, Security+, Azure, or AWS certifications preferred
  • Must be able to image PCs and maintain security patches

Work Rights

Not specified

Tailored Resume

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