Patient Services Representative - Breast Surgery Prn

Advocate Health

Oak Lawn, Illinois, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** Advocate Health is seeking a part-time Patient Services Representative for their Breast Surgery department, responsible for providing high-quality customer service to patients, managing appointment scheduling, and handling billing inquiries. The role requires strong communication skills and experience in a customer service setting, preferably with knowledge of eClinicalWorks. **

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or contacting the center via phone and in-person visits.
  • Responsibilities include accurately registering patients in the EMR system, coordinating scheduling, and verifying insurance eligibility and billing information.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Health is seeking a part-time Patient Services Representative for their Breast Surgery department, responsible for providing high-quality customer service to patients, managing appointment scheduling, and handling billing inquiries. The role requires strong communication skills and experience in a customer service setting, preferably with knowledge of eClinicalWorks. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for complex issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult patient interactions

Work Rights

Not specified

Tailored Resume

Cover Letter