Customer Banking Specialist Relief - Narrogin And Wagin

CBA (Commonwealth Bank)

Narrogin, Western Australia, Australia
**
Passion for delivering outstanding customer service
Ability to have great conversations with customers
Problem solving attitude and curiosity
** The Commonwealth Bank is seeking a Customer Banking Specialist Relief for their Narrogin branch, who will also support neighboring branches in the Great Southern region. This full-time role requires regular travel and involves assisting customers with various banking needs, both in-person and via digital channels. **

Job Summary

  • This full-time relief role supports branches in Narrogin, Kojonup, Wagin, and Katanning with a regular weekly pattern involving regional travel.
  • The position combines face-to-face retail branch services with call center activities to assist customers with everyday banking needs and digital channels.
  • Employees will complete Financial Health Checks, process loan applications, and use tools to capture customer feedback to drive service improvements.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a Customer Banking Specialist Relief for their Narrogin branch, who will also support neighboring branches in the Great Southern region. This full-time role requires regular travel and involves assisting customers with various banking needs, both in-person and via digital channels. **

Skills & Requirements

Must-have

  • Passion for delivering outstanding customer service
  • Ability to have great conversations with customers
  • Problem solving attitude and curiosity
  • Open approach to learning new things
  • Willingness to travel between regional branches

Nice-to-have

  • Confidence to ask challenging questions
  • Goal oriented mindset
  • Collaborative team player
  • Experience with in-branch technology
  • Interest in career development opportunities

Key Requirements

  • Based in or close to Wagin or Narrogin
  • Availability for Monday, Tuesday, Thursday, Friday roster
  • Wednesday travel availability to Lake Grace

Work Rights

Not specified

Tailored Resume

Cover Letter