Team Leader - Fraud & Intelligence

Suncorp-Metway Ltd

Sydney, NSW, Australia
Not specified; performance-based bonuses + suncorp...
On-site
Leadership experience in insurance or financial services
Applied investigations experience managing cases
Strong decision-making and critical thinking skills
Lead a specialist investigations team to deliver quality outcomes, strong risk management, and customer-focused decisions

Job Summary

  • Lead a specialist investigations team to deliver quality outcomes, strong risk management, and customer-focused decisions.
  • Provide clear direction, coaching, and feedback to support performance, accountability, and capability uplift within the team.
  • Access award-winning wellbeing support including hybrid working, flexible leave, and paid study support.

Matching Summary

Lead a specialist investigations team to deliver quality outcomes, strong risk management, and customer-focused decisions.

Salary

Not specified; Performance-based bonuses and Suncorp shares for eligible employees; Not specified

Skills & Requirements

Must-have

  • Leadership experience in insurance or financial services
  • Applied investigations experience managing cases
  • Strong decision-making and critical thinking skills
  • Experience engaging with internal and external stakeholders

Nice-to-have

  • Customer-focused mindset balancing ethics
  • Qualifications in Insurance or Law
  • Collaborative inclusive team culture focus
  • Continuous improvement capability uplift

Key Requirements

  • Demonstrated leadership experience within insurance or financial services
  • Hands-on experience leading teams
  • Sound decision-making and critical thinking skills
  • Qualifications in Insurance, Law, or related discipline

Work Rights

Not specified

Tailored Resume

Cover Letter