Supervisor Customer Support - Veterinary Software

Idexx

Frisco, TX, United States
Base: up to $75k; bonus/equity: not specified; ben...
Leadership experience
Customer service experience
Strong organizational skills
You will lead a team of global agents to support the frontline support team

Job Summary

  • You will lead a team of global agents to support the frontline support team.
  • IDEXX values a diverse workforce and encourages applications from various backgrounds.
  • The role offers opportunities for career advancement and a positive work culture.

Matching Summary

You will lead a team of global agents to support the frontline support team.

Salary

Base: up to $75K; Bonus/Equity: Not specified; Benefits: Health/Dental/Vision, 401k matching

Skills & Requirements

Must-have

  • Leadership experience
  • Customer service experience
  • Strong organizational skills

Nice-to-have

  • SaaS experience
  • Veterinary software knowledge
  • Conflict resolution skills

Key Requirements

  • 1+ years of leadership experience
  • Proven customer service experience
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter