As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with customers about their banking needs including Home Loans, Business Banking and Financial Advice
Job Summary
As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with customers about their banking needs including Home Loans, Business Banking and Financial Advice.
You will support customers with enquiries, account maintenance, credit product applications and complete Financial Health Checks to assess their financial needs.
Working with us means you’ll positively impact our customers’ lives and be there for them when they need us.
Matching Summary
As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with customers about their banking needs including Home Loans, Business Banking and Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
Experience in financial services or retail
Strong communication skills
Ability to explain financial terms clearly
Work in busy retail environment
Support multiple branch locations
Part-time predetermined roster
Nice-to-have
Genuine interest in banking career
Problem solving and effective solutions
Champion risk-adverse culture
Educate customers on digital banking
Integrity and customer centricity
Key Requirements
Experience in customer service in financial services, retail or hospitality
Ability to work part-time on predetermined roster
Willingness to travel between Lismore and Kyogle branches