Manager, Geophysics And Customer Experience

Nanometrics Inc.

Ottawa, ON, CA
Base: $120,000 to $155,000; bonus: corporate discr...
Hybrid (3 days in-office minimum: tuesday, wednesday, thursday)
Bachelor's or master's degree in geophysics
Minimum 5 years leadership experience
Proven track record in service delivery
Nanometrics Inc. is seeking a Manager for Geophysics and Customer Experience in Ottawa, ON, who will be responsible for leading a team in seismic data processing and enhancing customer relationships. The role blends technical oversight with strategic leadership to ensure exceptional service delivery and operational excellence while cultivating a collaborative culture

Job Summary

  • This role combines strategic customer experience leadership with operational and technical oversight to ensure exceptional service delivery.
  • The Manager will lead a team of analysts responsible for seismic data processing, engineering seismology consulting, and client deliverables.
  • Employees benefit from a flexible hybrid work model, generous time off starting at 3 weeks, and day-one health and dental coverage.

Matching Summary

Match Score: 85

Nanometrics Inc. is seeking a Manager for Geophysics and Customer Experience in Ottawa, ON, who will be responsible for leading a team in seismic data processing and enhancing customer relationships. The role blends technical oversight with strategic leadership to ensure exceptional service delivery and operational excellence while cultivating a collaborative culture.

Salary

Base: $120,000 to $155,000; Bonus: Corporate discretionary bonus; Benefits: Company-paid Health & Dental, RRSP matching, Wellness Account

Skills & Requirements

Must-have

  • Bachelor's or Master's degree in Geophysics
  • Minimum 5 years leadership experience
  • Proven track record in service delivery
  • Experience with workflow optimization
  • Strong stakeholder management skills

Nice-to-have

  • Familiarity with oil and gas applications
  • Experience leading consulting engagements
  • Ability to drive innovation in operations
  • Knowledge of mining industry verticals
  • Passion for collaborative team culture

Key Requirements

  • Bachelor's or Master's degree in Geophysics or related field
  • Minimum 5 years as a proven leader in service delivery
  • Advanced technical knowledge preferred

Work Rights

Not specified

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