Work Café Concierge, Coconut Grove, Miami, Fl

Santander

Coconut Grove, Miami, United States of America
Base: $30,000.00 usd - $47,000.00 usd; bonus/equit...
Customer experience standards
Digital products and services promotion
Co-working and room booking management
The Work Café Concierge is the primary customer-facing role within the Work Café and is responsible for creating an engaging, welcoming, and professional environment for customers

Job Summary

  • The Work Café Concierge is the primary customer-facing role within the Work Café and is responsible for creating an engaging, welcoming, and professional environment for customers.
  • They are responsible for the coordination of co-working, meeting facilities and room bookings within the space, including assistance with Work Café events and programming.
  • Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.

Matching Summary

The Work Café Concierge is the primary customer-facing role within the Work Café and is responsible for creating an engaging, welcoming, and professional environment for customers.

Salary

Base: $30,000.00 USD - $47,000.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience standards
  • Digital products and services promotion
  • Co-working and room booking management
  • Customer and colleague support
  • Strong computer knowledge and Windows skills

Nice-to-have

  • Creating a sense of community
  • Credible, trustworthy, and professional image
  • Flexibility and responsiveness
  • Enthusiasm for customer experience

Key Requirements

  • Associate's Degree or equivalent work experience
  • 1+ Years Customer Service Experience
  • 1+ Years Communications, marketing or event-planning experience

Work Rights

Not specified

Tailored Resume

Cover Letter