Senior Customer Operations Manager

Uline

Kenosha, WI, US
On-site
5+ years in customer service
2+ years in management role
Knowledge of order entry systems
Uline is seeking a Senior Customer Operations Manager for its Kenosha branch to enhance its legendary customer service. The ideal candidate will have significant experience in customer service management and will focus on optimizing operations to improve service quality and efficiency

Job Summary

  • Uline offers a fast, friendly, and customer-focused service experience.
  • The Senior Customer Operations Manager will empower the team to minimize order delays.
  • Employees enjoy complete health insurance coverage and a 401(k) with employer match.

Matching Summary

Match Score: 85

Uline is seeking a Senior Customer Operations Manager for its Kenosha branch to enhance its legendary customer service. The ideal candidate will have significant experience in customer service management and will focus on optimizing operations to improve service quality and efficiency.

Skills & Requirements

Must-have

  • 5+ years in Customer Service
  • 2+ years in management role
  • Knowledge of Order Entry systems

Nice-to-have

  • Strong vendor relationship skills
  • Ability to analyze department results
  • Experience with Microsoft Office

Key Requirements

  • Bachelor's degree
  • 5+ years of experience
  • Travel to North American branches

Work Rights

Not specified

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