Principal Software Engineer - Ai/ml

ServiceNow

Santa Clara, United States
Base: $217,500 - $380,700; bonus/equity: equity (w...
On-site
Design and develop conversational ai agents
Build intelligent search capabilities using llms
Automate browser and voice-based tasks
Design and develop conversational AI agents that guide users through complex workflows like change management, onboarding, and incident triage

Job Summary

  • Design and develop conversational AI agents that guide users through complex workflows like change management, onboarding, and incident triage.
  • Build intelligent search capabilities using LLMs to deliver context-aware results.
  • Collaborate with cross-functional teams to deliver scalable, secure, and high-performance AI solutions.

Matching Summary

Design and develop conversational AI agents that guide users through complex workflows like change management, onboarding, and incident triage.

Salary

Base: $217,500 - $380,700; Bonus/Equity: equity (when applicable), variable/incentive compensation; Benefits: health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, family leave programs

Skills & Requirements

Must-have

  • design and develop conversational AI agents
  • build intelligent search capabilities using LLMs
  • automate browser and voice-based tasks
  • collaborate with cross-functional teams
  • build high-quality, clean, scalable code
  • enforce software engineering best practices
  • troubleshoot complex systems and optimize performance

Nice-to-have

  • passion for software development and problem solving
  • high energy and aptitude for learning
  • self-starter with a quick learning curve
  • understanding software quality principles

Key Requirements

  • 10+ years of experience in designing & implementing user experience and server-side application frameworks
  • Exceptional Java and JavaScript skills
  • Deep knowledge and experience with declarative meta-data driven frameworks
  • Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST
  • Familiarity with automated testing frameworks
  • Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Work Rights

Not specified

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