EXCELTECH COMPUTERS PTE. LTD. is seeking a Customer Success and Enterprise Account Support professional to manage engagement and support for enterprise clients in various sectors, including SaaS and financial services. The role involves understanding client needs, enhancing customer value, and collaborating with internal teams to ensure service delivery
Job Summary
The role involves managing customer engagement and support activities specifically for enterprise clients across SaaS, market intelligence, and financial services sectors.
Responsibilities include coordinating with clients to translate business needs into solutions while supporting account retention, renewal preparation, and upsell opportunities.
The position requires analyzing customer engagement metrics and sales funnel performance to improve client satisfaction and working closely with internal sales and product teams.
Matching Summary
Match Score: 85
EXCELTECH COMPUTERS PTE. LTD. is seeking a Customer Success and Enterprise Account Support professional to manage engagement and support for enterprise clients in various sectors, including SaaS and financial services. The role involves understanding client needs, enhancing customer value, and collaborating with internal teams to ensure service delivery.