Field Service Tech- Integrated Security

Johnson Controls OpenBlue

Fort Collins, CO, US
$28.17 – $38.77 (hourly rate to be determined by t...
Install and repair inventory control equipment
Install and repair video equipment
Troubleshoot and repair retail products
Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites

Job Summary

  • Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
  • Demonstrate and train customers how to use their equipment properly.
  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.

Matching Summary

Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.

Salary

$28.17 – $38.77 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.); Not specified; competitive benefits package

Skills & Requirements

Must-have

  • Install and repair inventory control equipment
  • Install and repair video equipment
  • Troubleshoot and repair retail products
  • Maintain parts inventory for first-time fixes
  • Customer training on equipment usage
  • Communicate customer satisfaction and issues

Nice-to-have

  • Strong interpersonal skills
  • Ability to work independently
  • Customer focused at all levels
  • Positive attitude
  • Strong leadership skills
  • Mechanical aptitude

Key Requirements

  • Fort Collins Area geographical location
  • High School Diploma or GED
  • 2 years Associates degree in Electronics and/or Networking, or technical military equivalent
  • Valid driver’s license
  • 5 years prior work experience in related field
  • Completed basic EAS and Video training and certifications
  • Higher level networking knowledge
  • Meets or exceeds ratings as Level 2 tech for at least 3 years
  • Ability to lead a team
  • Able to service all retail sold products
  • Assist and mentor lower level techs
  • Advanced troubleshooting skills
  • Certifications in all video solutions
  • Certifications in all RFID solutions
  • Willing to obtain or have State License
  • Performing physical labor up to 50-70 lbs
  • Working in unusual and difficult positions
  • Working Knowledge of MS Office and basic PC skills
  • Excellent written and oral skills
  • Ability to travel and work overtime
  • Able to read and interpret blueprints and Scope documents

Work Rights

Not specified

Tailored Resume

Cover Letter